Refund policy
We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your order.
To be eligible for a return, the item must be unused, unworn, undamaged, and in its original packaging, with proof of purchase.
To request a return, please contact us at Nwadiutohenry@gmail.com with your order number and a brief explanation of the reason for your return. We will provide you with instructions on how to return the item.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method.
Please allow several business days for your bank or payment provider to process the refund.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at Nwadiutohenry@gmail.com with your order number and clear photos of the item. We will review the issue and provide an appropriate solution.
Certain items may not be eligible for return due to hygiene, safety, personalization, or other applicable restrictions.
If you have any questions about returns or refunds, please contact us at Nwadiutohenry@gmail.com.